Privacy Policy

At AutoArcade SG, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard it in compliance with applicable data protection laws in Singapore.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Identifiable Information (PII): Such as name, email address, phone number, physical address, and government identification numbers (where required for specific services like vehicle registration or financing applications).
  • Vehicle Information: Make, model, year, VIN, license plate number, and service history related to listings or maintenance.
  • Financial Information: Bank account details, credit card information, and credit history for financing and transaction processing.
  • Usage Data: Information on how you access and use our website and services, including IP addresses, browser types, page views, and interaction patterns.
  • Location Data: Derived from your IP address or mobile device settings, used for localized services.

2. How We Use Your Information

Your information is used for the following purposes:

  • To provide, maintain, and improve our services, including online vehicle listings, digital showrooms, and analytics platforms.
  • To process transactions and facilitate financial services.
  • To personalize your experience and deliver relevant content and advertisements.
  • To communicate with you, including sending service updates, security alerts, and support messages.
  • To conduct research and analysis to enhance product development.
  • To comply with legal obligations and enforce our terms and conditions.

3. Information Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analytics, and marketing assistance.
  • Business Partners: Including financial institutions, dealerships, and inspection service providers, to facilitate services you request.
  • Legal Compliance: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Affiliates: With our parent company, subsidiaries, and affiliates for business purposes.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Encryption of data in transit and at rest.
  • Strict access controls and authentication protocols.
  • Regular security assessments and vulnerability testing.
  • Employee training on data protection best practices.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete data.
  • Withdrawal of Consent: The right to withdraw your consent at any time where we rely on consent to process your personal data.
  • Objection: The right to object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at info@autoarcade.sg.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Last Updated: October 26, 2023